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Corrections
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Tips
If a clinic closed, a program changed, a bill arrived that didn’t make sense, or a hospital told you something that contradicts what we’ve published — tell us. Local coverage changes are hard to track from the outside, and readers usually know first.
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For practices and clinics
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What we can’t do: move a practice up a list, remove a competitor, add a practice on request, or accept payment for coverage. That’s set out in How We Report.
What we can’t help with
We are a publication, not a clinic, an insurer, or a navigator.
- Medical questions — call your clinician. In an emergency, 911.
- Enrollment help — NY State of Health has free certified navigators and a phone line.
- A specific billing dispute — we can point you to the rules and to legal services organizations, but we can’t intervene on your behalf.
More in NYC Med News
- What Stitches and Minor Injuries Cost in New York — A cut billed at an emergency room and the same cut billed at urgent care are different orders of magnitude. What the repair code depends on and where the decision has to be made.
- Therapy on Medicaid in New York: What Is Covered and How HARP Works — New York Medicaid covers mental health and substance use treatment, and for adults with heavier needs there is a separate plan type called HARP that you do not apply for. How both work.
- Wyckoff Heights: Apply Before, During or After — Wyckoff's own policy says you can apply for a discount before an appointment, at the visit, or when the bill arrives. Applying first is the version almost nobody uses.
This page explains how the system works. It is not medical advice. More.