Hospital financial assistance in New York is usually explained one hospital at a time, from the hospital’s own brochure. We cover 14 hospitals and systems on separate pages, each built from the hospital’s published policy and checked against state law. This study puts the same fields side by side, so a patient can see which rules are the same everywhere and which ones depend on where the bill came from.
The floor every hospital must meet
| Household income, share of the federal poverty level | What an uninsured patient can be charged |
|---|---|
| At or below 200% | Nothing out of pocket |
| 201% to 300% | No more than 10% of the Medicaid rate |
| 301% to 400% | No more than 20% of the Medicaid rate |
| Above 400% | The hospital’s own policy |
Insured patients qualify for the same tiers on their own share when out-of-pocket medical costs over 12 months exceed 10% of gross income. A hospital may not send an account to collections within 180 days of the first bill, may not sue a patient under 400% of the poverty level, and may not set a payment plan above 5% of gross monthly income. The full law.
Free care thresholds, hospital by hospital
For HSS, 500% of the poverty level is about $79,800 for one person in 2026, using the federal figure of $15,960 for a household of one. Its summary adds a 50% discount from 501% to 700%. MSK waives all charges at or below 500% and, for insured patients in that range, accepts what the plan pays as payment in full.
The three that go further, and how
| Hospital | Above the floor | Who can apply | Worth knowing |
|---|---|---|---|
| Hospital for Special Surgery | Free to 500% FPL, 50% off to 700%, interest-free payment plans | U.S. residents, including students; no service-area line | Approval lasts two years; apply before care if you can |
| Memorial Sloan Kettering | All charges waived to 500% FPL; covers physician bills | New patients who live or work anywhere in the U.S., once MSK confirms need for care | Decision within two weeks of a complete file; approval usually lasts one year |
| Maimonides | Non-emergency care for low-income residents of all NYC | Emergency: New York State residents; non-emergency: all NYC | Case-by-case route for extraordinary costs; application and policy in 13 languages |
How you apply, by hospital
| Hospital or system | Area | How to apply, as published | Notes from the policy |
|---|---|---|---|
| BronxCare | Bronx | Financial Assistance Office | Separate line for its Martin Luther King, Jr. Health Center |
| Hospital for Special Surgery | Manhattan | Online, mail, fax | Two-year approval |
| Maimonides | Brooklyn | Mail, in person | 13 languages listed |
| Memorial Sloan Kettering | Manhattan | Patient portal, mail, fax, in person | Two-week decision |
| Montefiore | See its page | See its page | State floor |
| Mount Sinai | See its page | See its page | Ask whether a payment plan affects your application |
| NewYork-Presbyterian | Systemwide, largest campus in Washington Heights | Billing and financial assistance line | Application available in Spanish |
| Northwell | See its page | See its page | State floor |
| NYC Health + Hospitals | Citywide public system | In person, by phone (1-844-692-4692, option 3) or MyChart | Sliding scale from 201% to 400%; no deadline |
| NYU Langone | See its page | See its page | State floor |
| One Brooklyn Health | Brooklyn | In person | One policy for three hospitals |
| Richmond University Medical Center | Staten Island | Mail, in person | Its summary cites a 90-day window; state law accepts applications at any stage |
| SUNY Downstate | Brooklyn | Keep the sent message | |
| Wyckoff Heights | Brooklyn | Before an appointment, at the visit or when the bill arrives | Application in Spanish; financial counseling (718) 963-7356; its policy states the free-care line as both 100% and 200%, so ask for the current written policy |
Each row summarizes our page for that hospital, which links to the hospital’s own policy and lists the phone numbers it publishes. For a hospital not listed, see how to find any hospital’s policy.
What the comparison shows
The law does most of the work. For a household at or below 400% of the poverty level, the gap between a generous hospital and a minimal one is smaller than people expect, because the state floor caps the bill everywhere. The difference shows up above 400%, where HSS and MSK keep helping and most others stop.
Paperwork is where patients lose. The hospitals differ most in how you apply: an email address, a portal, an office visit, a fax number. A short deadline printed in a summary, such as Richmond’s 90 days, does not override state law, which accepts applications at any stage. If a hospital refuses a late application, say: “State law lets me apply at any stage, including after collections. Please accept and decide my application.”
Residency rules vary. Emergency care is covered wherever you live, while a hospital may limit non-emergency help to its primary service area. Some hospitals open the door wider: Maimonides to all of New York City, HSS and MSK to U.S. residents.
Methodology
We compiled the dataset on October 10, 2026 from our 14 hospital pages, each written from the hospital’s published financial assistance policy, plain-language summary and application, and checked against Public Health Law 2807-k as amended in 2024. A field is filled only where the hospital’s own documents, as summarized on our page, state it; where a page restates the state floor, the dataset says so. On November 3, 2026 we rechecked the HSS, Memorial Sloan Kettering and Maimonides rows against each hospital’s current documents: HSS’s January 2026 summary still states free care to 500% and a 50% discount from 501% to 700%, and its full policy keeps a two-year approval; MSK’s February 2026 policy still opens aid to new patients who live or work anywhere in the U.S. and promises a decision within two weeks of a complete file; Maimonides lists its application and policy in 13 languages. Hospitals revise policies, so the page for each hospital carries its own check date.
Download: nyc-hospital-financial-assistance-2026.csv, one row per hospital or system, free to reuse under CC BY 4.0. Credit: NYC Med News, “Hospital Financial Assistance in New York City, Compared,” October 10, 2026.
Questions people ask
Which NYC hospital has the most generous financial assistance?
Among the 14 we compared, Hospital for Special Surgery and Memorial Sloan Kettering publish the highest free-care line, 500% of the federal poverty level, and HSS adds a 50% discount to 700%. Every other hospital must still meet the state floor of free care to 200% and capped charges to 400%.
Do all New York hospitals have to offer financial assistance?
Yes. Every hospital licensed in New York, including for-profit hospitals, must run a financial assistance program under Public Health Law 2807-k, with free care at or below 200% of the poverty level and capped charges up to 400%.
Can I get financial assistance from a hospital outside my neighborhood?
For emergency care, yes. For non-emergency care, a hospital may limit help to its primary service area, but some go further: Maimonides covers all of New York City, and HSS and MSK accept U.S. residents.
Is there a deadline to apply for hospital financial assistance in New York?
State law lets you apply at any stage, including after a bill goes to collections. If a hospital’s summary prints a shorter window, apply anyway and cite the law.
What if a hospital refuses to follow its policy?
Ask for the decision in writing and complain to the New York Attorney General’s Health Care Bureau at 1-800-428-9071.
Sources
- New York State Attorney General — Hospital financial assistance (checked 2026-10-07)
- NYS Department of Health — Dear CEO letter DAL 24-01 on the 2024 financial assistance amendments (October 18, 2024) (checked 2026-09-07)
- Hospital for Special Surgery — Financial Assistance Policy Summary, effective January 2026 (PDF) (checked 2026-11-03)
- Hospital for Special Surgery — Financial Assistance Policy, two-year eligibility clause (PDF) (checked 2026-11-03)
- Hospital for Special Surgery — Financial assistance (2026 income limits, seven times the FPL) (checked 2026-11-03)
- Memorial Sloan Kettering — Financial Assistance Program (checked 2026-11-03)
- Memorial Sloan Kettering — Financial Assistance Policy, February 27, 2026 (DOCX) (checked 2026-11-03)
- Maimonides Health — Paying for care (financial assistance documents by language) (checked 2026-11-03)
More in Research and Data: New York Health Coverage and Costs, in Numbers
- New York's Health Coverage Cliffs, 2026: The Exact Dollar Where Each Program Ends — One dollar over 200% of the poverty level now ends the $0 Essential Plan. Every income edge for New York health coverage in 2026, with a calculator and a CSV.
- What New York Medicaid Pays for 38 Common Services in 2026: The Benchmark Behind Your Medical Bill — New York Medicaid pays $86.75 for a typical office visit and $334.43 for a brain MRI in 2026. The official rates for 38 services, as a benchmark for any bill.
- Charity Care vs Bad Debt at NYC Hospitals: What 34 Hospitals Reported to Medicare — NYC's public hospitals gave $1.38 billion in charity care, 65.1% of the city total. At five hospitals, bad debt outweighed free care. Medicare cost reports, CSV.
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